It was not that long ago when Verizon dealt a handful blow from the workers that were on strike. Now, the company is once more facing complaints owing to the contracts ending and fees being upgrades spawning issues for subscribers.
Given the current predicament of the mobile consumers being serviced by Verizon, the impending complaints is fated to cause another crisis for Verizon in the latter days.
According to Phone Arena, new and existing Verizon customers might bow down their head and say a prayer for the two-year contract which passed away on January 5 and all new customers will now be required to purchase a phone using an Equipment Installment Plan (EIP).
Moreover, the new subscribers at Big Red are not given the option to sign a two-year pact which began last August, but the existing customers are given more leeway. Verizon also made many of its customers deal with finacial hurdles owing to raising the upgrade and activation fee by 50 percent and the fee is now $30, up from the previous $20, reports the same post.
Yahoo’s Data Breaches Seen Unlikely to Derail Verizon Deal https://t.co/ENchKvNhgE pic.twitter.com/pMbWV27xA0
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While Verizon prepares to counter the complaints from the subscribers, a new problem is lurking in the horizon. Salon reports by the end of March, Yahoo is supposed to enter a new phase of its 23-year existence through its acquisition by wireless carrier Verizon.
"Verizon needs a major concession to placate its shareholders," John Colley, a professor of strategy and leadership at Warwick Business School in the U.K.,said.
"However I suspect they are keen to persist with the original strategy despite much criticism from shareholder," Colley added. For Verizon, more difficult times lay ahead if the negative sentiments of its subscribers keep on rising.
